TOP
logo
Nepal
  • icon
    Search for Air Ticket
    Search
    icon
  • icon
    Search for Hotels
    Search
    icon
  • icon
    Search for Tour Packages
    Search
    icon
  • icon
    Search for Sightseeing
    Search
    icon
  • icon
    Search for Travel Activity
    Search
    icon
icon Worldwideicon
Contact

Cancellation Policy

Cancellation policy: -

We at Himalayan Walkers understand that cancellations are done out of necessity which could be affected due to different reasons. All cancellation fees held by Himalayan Walkers (Exploring Tourism Nepal Partner) are only intended to cover our direct cost of amending and/or cancelling your tour. All communications relating to these terms and conditions (in particular any requests to cancel or amend your tour arrangements) must be from the lead traveler of each reservation and delivered in writing preferably by email to Exploring Tourism Nepal partner in order to be valid. Once delivered the amendment and/or cancellation needs to be confirmed by our company before further action can be taken. If a reimbursement is in order then it shall be made in accordance with all procedures and processed within 7 working days, and the stipulated amount will be transferred to the same account that was employed for the acquisition of the tour. Please note that we cannot be responsible for delays of the delivery of the reimbursement to your account once it has been processed on our end.

Cancellation fees & charges

As we start to incur costs from the time the contract is confirmed we will apply cancellation charges as shown below from the time when written notification of the cancellation is received:

For all bookings of day tours operated by Himalayan Walkers (Exploring Tourism Nepal Partner), a minimum of 180 hours’ notice of cancellation is required for a 80% refund. If cancellation is made after these time limits pass no refund is given. 30% of the price of your trip is non-refundable, this percentage reflects our cost of booking and preparing your trip. Cancellations with more than 28 days’ notice before trip departure:

You will be refunded 70% of the total tour price. 30% is non-refundable, as this represents our direct cost of booking and preparing your tour.

Cancellations with less than 28 days’ notice before trip departure:

You will be refunded 50% of your total tour price. 50% is non-refundable, as this represents our direct cost of canceling any arrangements made for your tour.

Cancellations with less than 72-hours’ notice before trip departure:

No refund will be given if tours are canceled with less than 72 hours’ notice, as Himalayan Walkers will be charged for all costs such as guides, transport etc. 30% of the price of your trip is non-refundable, this percentage reflects our cost of booking and preparing your trip. But if you would like to transfer your trip in last minute (72 hours') we will transfer your trip for next departure or as per your flexible travel date without cancellations fees.